Frequently Asked Questions

Choose your tour, select your preferred date, enter your details and submit your request. Once online payment is activated, bookings will be confirmed after successful card payment.

Yes. We strongly recommend booking in advance, especially for cruise passengers, private tours and high-season travel dates.

Yes. Many of our experiences can be adjusted for private groups, families, cruise guests and guests with specific interests.

Yes. After confirmation, your voucher is prepared with the essential tour, pickup and contact details.

Yes. We can arrange private shore excursions, small-group tours, VIP vehicles and guide services for families, friends and cruise groups.

Yes. Many tours are planned with cruise timing in mind. Please share your ship name, arrival time and departure time when booking.

Tours marked as Guaranteed Return to Ship are planned around the cruise schedule with safe return timing.

Meeting details depend on the port and tour. Your voucher will include clear pickup instructions and contact information.

If the ship schedule changes, contact us as soon as possible. We will advise whether the itinerary can be adjusted safely.

No. Our private and cruise-friendly tours are planned to balance sightseeing, comfort and realistic return timing.

Online card payment will be available through secure payment infrastructure. Until then, payment instructions may vary by booking type.

Yes. Card payments are processed through secure payment systems. We do not store full card details on our website.

Yes. Aegean Shore Excursions uses Euro pricing for customer-facing tour sales.

Yes. Once payment is completed, you will receive confirmation and booking details by email.

Cancellation terms depend on the tour type and timing. Please review the cancellation policy before booking.

Date changes may be possible depending on availability. Contact us as early as possible.

For weather-sensitive activities, we will advise whether the tour can operate safely or whether alternatives are available.

Refund eligibility depends on the cancellation policy, tour type and payment status. Each request is reviewed according to the published terms.

Many tours are private or can be arranged privately. Some experiences may also operate as small-group tours depending on availability.

Yes. Tours for international guests are arranged with English-speaking support and guides where included.

This depends on the tour. Please check the Included and Not Included sections on each tour page.

Some tours include lunch, tastings or refreshments, while others do not. Details are shown on each tour page.

Many tours are family-friendly. Please tell us the ages of children so we can recommend the most suitable experience.

Yes. VIP vehicle and guide services are available for selected destinations and custom itineraries.