Privacy Policy
Effective Date: June 2026
Welcome to Aegean Shore Excursions Company
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect and disclose your personal information when you visit our website, make a reservation or use any of our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Aegean Shore Excursions is an independent travel company offering:
- Shore Excursions
- Private Tours
- Boat Trips
- Airport & Private Transfers
- Cruise Passenger Services
- Cultural Experiences
- Gastronomy Tours
- Outdoor Activities
Our services are provided throughout the Turkish Aegean Coast.
2. Information We Collect
When you use our website, we may collect the following information.
Personal Information
- Full Name
- Email Address
- Phone Number
- Nationality
- Hotel or Cruise Ship Information
- Number of Guests
- Passport Information (only where legally required)
- National ID Number (only for tours requiring legal registration)
- Emergency Contact Information (if provided)
Booking Information
When making a reservation we may collect:
- Tour Selected
- Travel Date
- Number of Adults & Children
- Pickup Location
- Special Requests
- Booking Notes
Payment Information
Online payments are processed through secure third-party payment providers.
We do not store:
- Credit Card Numbers
- CVV Codes
- Card PIN Numbers
All card transactions are encrypted using industry-standard security protocols and processed through PCI-DSS compliant payment gateways.
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Language Preferences
- Referral Website
- Date and Time of Visit
- Pages Visited
- Session Information
3. How We Use Your Information
Your personal information is used solely for legitimate business purposes including:
- Processing reservations
- Managing bookings
- Providing customer support
- Sending booking confirmations
- Issuing vouchers
- Processing payments
- Communicating important travel information
- Improving our services
- Preventing fraud
- Complying with legal obligations
4. Legal Basis for Processing (GDPR)
Where applicable under the General Data Protection Regulation (GDPR), we process personal data under one or more of the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Customer consent
- Protection of vital interests
5. Sharing Your Information
We only share information when necessary to provide our services.
This may include:
- Tour Operators
- Licensed Tour Guides
- Transportation Providers
- Boat Operators
- Payment Providers
- Government Authorities (where legally required)
We never sell your personal information.
6. International Transfers
As we serve international travelers, your information may be processed in different countries where necessary to complete your reservation.
Whenever possible, appropriate safeguards are applied to protect your personal data.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- SSL Encryption
- Secure Servers
- Restricted Administrative Access
- Password Protection
- Database Security
- Firewall Protection
- Regular Security Updates
- Access Logging
Although no online system can guarantee absolute security, we continuously work to protect your information against unauthorized access, disclosure or misuse.
8. Data Retention
We retain personal information only for as long as necessary to:
- Complete reservations
- Meet accounting obligations
- Resolve disputes
- Prevent fraud
- Comply with legal requirements
When no longer required, information is securely deleted or anonymized.
9. Marketing Communications
We will only send promotional emails if:
- You have given consent; or
- You have previously used our services and applicable law permits such communication.
You may unsubscribe at any time by following the instructions included in our emails.
10. Cookies
Our website uses cookies to:
- Improve website performance
- Remember your preferences
- Measure website traffic
- Improve user experience
- Analyze visitor behavior
More detailed information is available in our Cookie Policy.
11. Third-Party Services
Our website may use trusted third-party providers including:
- Payment Gateways
- Google Analytics
- Google Maps
- Email Delivery Services
- Cloud Hosting Services
- Security Monitoring Tools
Each provider operates under its own privacy policy.
12. Children's Privacy
Our services are intended for travelers of all ages.
However, bookings for minors must be made by a parent or legal guardian.
We do not knowingly collect personal information directly from children without appropriate authorization.
13. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
- Lodge a complaint with the relevant supervisory authority
Requests may be submitted using the contact information below.
14. Data Accuracy
Customers are responsible for ensuring that all booking information provided is accurate and up to date.
Incorrect information may affect the delivery of our services.
15. Fraud Prevention
To protect our customers and business, we reserve the right to:
- Verify customer identity
- Request additional documentation where necessary
- Reject suspicious reservations
- Cancel fraudulent transactions
- Cooperate with payment providers and legal authorities
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page with the updated effective date.
Continued use of our website constitutes acceptance of any revisions.
17. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
Aegean Shore Excursions
Website: https://www.aegeanshoreexcursions.com
Email: info@aegeanshoreexcursions.com
We aim to respond to privacy-related requests within a reasonable timeframe and in accordance with applicable data protection laws.